During our recent stay at the Signature Hoi An Hotel in Vietnam, we experienced a mix of impressions that make it a unique option among the many accommodations available in this vibrant town. Located just a short walk from the old quarter, the hotel offers convenient access to Hoi An’s bustling evening scene, where the town truly comes alive as the sun sets and the streets fill with the lively energy of locals and tourists.
The hotel, which was recently rebranded from its former identity as the Green Heaven Hoi An Resort and Spa, presents itself as a modern establishment with amenities aspiring to the five-star category. However, it's more accurately described as a solid high three to low four-star experience. The aesthetics of the hotel blend well with the neighboring buildings, maintaining the architectural charm of the area. The rooms are clean and comfortable, equipped with all the basic necessities, though not without some minor quirks that remind you it's not quite at the luxury level it aims for.
One of the highlights of the hotel is its spacious swimming pool, which features a two-tiered design with an infinity waterfall, perfect for cooling off during the heat of the day. While the pool area is lovely and inviting, the poolside bar is understocked, with all food and drinks needing to be ordered from the restaurant. This might be a minor inconvenience for those looking to relax without the hassle of waiting for service.
The hotel staff, however, are a standout feature, offering excellent service with a friendly and accommodating attitude. They were always ready to assist with any inquiries, providing thorough explanations of hotel amenities and local attractions. This level of attention to guest needs adds a personal touch that enhances the overall experience.
Despite the modern amenities and friendly service, the hotel seems to lack a certain confidence in its presentation. It feels as though it's still finding its footing in the competitive hospitality landscape of Hoi An. This is most evident in small details that can sometimes be overlooked but collectively impact the overall impression of the property. Nevertheless, it has great potential, and with a bit more polish, it could become a truly special place to stay.
For those looking for a conveniently located hotel within walking distance of Hoi An’s old town, the Signature Hoi An Hotel provides good value for money. The pricing is reasonable, especially considering the central location and the amenities offered. For around $100 per night during a holiday weekend, including breakfast, it’s a fair deal compared to some of the more remote and expensive resort options.
In summary, while the Signature Hoi An Hotel might not deliver a full five-star experience, it offers a pleasant stay with friendly service, a good location, and comfortable amenities. It’s a fine choice for travelers who plan to spend most of their time exploring the charming streets of Hoi An rather than staying in the hotel.
Rojo Rating:
Location: 7
Facilities: 5
Amenities: 6
Décor: 6
Staff: 7
Food: 6
Cleanliness: 6
Comfort: 5
Uniqueness: 6
Value: 6
Total: 60/100